Landbank aims to boost digital presence for better customer service

The Land Bank of the Philippines is charting a course towards reducing reliance on over-the-counter transactions by emphasizing the use of digital banking alternatives. Among these alternatives are mobile banking, online retail banking, and web-based payment channels, all of which provide customers with convenient options for managing their finances. In an effort to further enhance efficiency, Landbank is working on implementing an online appointment booking system, which will help streamline processes and reduce wait times for customers. Notably, since 2018, Landbank has been committed to simplifying the account enrollment process, resulting in significantly reduced account opening times. And starting in April, customers will have the added convenience of being able to open accounts directly through the mobile app, marking a significant step forward in Landbank’s digital banking offerings. With a keen focus on enhancing digital infrastructure, Landbank aims to ensure seamless service delivery and expand its range of online payment options to cater to evolving customer needs. Importantly, Landbank places a high priority on data security and privacy, implementing robust security measures to safeguard customer information and provide peace of mind to its clientele.

Business News: Landbank aims to boost digital presence for better customer service